R.P. Adams
Subsidiary of SERFILCO, Ltd.
(Service Filtration Corporation)
  Services

 Frequently Asked Questions

September 3, 2010 EST  
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Frequently Asked Questions

Symptom Possible Cause Corrective Action
1.) Drive motor running, but shaft between speed reducer and packing gland not turning (SHEARED KEY)
  • Obstruction in element/backwash arm
  • Stop collar not set (VWS-7 to H/VDWS-314)
  • High differential pressure
  • Packing gland too tight
  • Improper tube sheet to seal plate clearance
  • Remove obstruction
  • Set stop collar after setting tubesheet to seal plate gap
  • See Symptom 4
  • Loosen, replace packing if necessary
  • Set clearance to 1 /8², using spacer and stop collar
2.) Continuous or frequent backwash (differential pressure normal)
  • Excessive incoming solids
  • Faulty or improperly set DP switch
  • Optional backwash initiation timer (TR) set too low
  • Control panel selector switch in 'HAND'
  • Reduce solids loading
  • Adjust to 4 PSI, replace if necessary
  • Adjust setting
  • Return to 'AUTO' position
3.) Strainer not backwashing (differential pressure high)
  • No power to control panel
  • Faulty signal wiring from DP switch
  • Faulty or improperly set DP switch
  • Control panel selector switch in 'OFF'
  • Faulty backwash duration timer(TDR)
  • Blown fuse in strainer control panel
  • Instrument tubing to DP switchplugged
  • Valves to DP switch closed
  • Motor overloads tripped
  • Restore service
  • Check wiring
  • Check set point, replace if necessary
  • Return to 'AUTO' position
  • Replace timer
  • Determine cause of fuse failure, replace
  • Remove tubing and clean
  • Open Valves
  • Reset overloads
4.) Continuous or frequent backwash (differential pressure high)
  • Plugged elements
  • Inadequate backwash duration
  • Inadequate backwash frequency
  • Excessive flow rate through strainer
  • Sheared key (see Symptom 1)
  • Inadequate backwash pressure
  • Excessive incoming solids loading
  • Backwash valve closed during backwash (See Symptom 6)
  • Excessive back pressure downstream of backwash valve
  • Distributor barrel/seal plate worn (Contact surface less than 3 /16² tk.)
  • Manually backwash strainer, clean elements by hand if condition persists
  • Set backwash duration timer (TDR) to 2-3 minutes
  • Decrease backwash interval timer
  • Decrease flow rate
  • Increase strainer operating pressure to 25 PSIG minimum
  • Backwash continuously, reduce incoming solids if possible
  • Reduce back pressure
  • Replace distributor barrel/seal plate
5.) Drive motor overload tripped
  • Starter overload heaters improperly sized
  • Low voltage supply to motor
  • Packing gland too tight
  • Speed reducer damaged
  • Motor damaged
  • No clearance between seal plate and tubesheet
  • Install proper size overload heaters
  • Restore proper voltage
  • Loosen packing gland
  • Repair/replace speed reducer
  • Replace motor
  • Set clearance at 1 /8² gap between seal plate and tubesheet when seal plate is fully recessed.
6.) Backwash valve closed during backwash
  • Actuator improperly wired
  • Valve actuator damaged
  • Faulty backwash duration timer (TDR)
  • Valve actuator cams loose (electric valve) or cam(s) displaced
  • Valve stem stuck or clutch disengaged (electric valve)
  • Check electrical drawings, re-wire, check wire continuity
  • Replace actuator
  • Replace timer
  • Adjust and tighten cams
  • Clean and lubricate stem, push and twist stem to engage clutch
7.) Water leak at weep holes on drive shaft (VWS-7 to H/VWS-40)
  • Worn drive shaft gasket or gasket missing
  • Loose drive shaft hex and jam nut
  • Loose drive shaft stud
  • Drive shaft coupling halves not engaged
  • Replace drive shaft gasket
  • Tighten hex nut and jam nut
  • Loosen hex and jam nuts, tighten stud, re-tighten hex and jam nuts
  • Loosen hex and jam nuts, tighten stud, engage coupling, re-tighten hex and jam nuts
8.) Water leak at packing
  • Loose packing gland
  • Worn packing
  • Worn drive shaft
  • Tighten packing gland
  • Replace packing & split ring gaskets
  • Replace drive shaft (Consider use of ceramic-coated drive shaft if problem is persistent)
9.) Excessive backwash flow rate  
  • Contact factory regarding throttling backwash flow

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